"For anyone looking for a relatively stress-free car buying experience, I would definitely recommend Mountain States Toyota (MST), and specifically my sales representative Tom Lobben. I wasn't exactly the most difficult customer to pursue, as I had what I wanted in mind. Tom was very helpful with answering any questions I might have had, assisting me with post-market optional equipment and getting me into the final paperwork signing process. And I strongly, STRONGLY recommend walking in the door with a Costco Auto Buying Program reference. This is the only way to buy a car in my mind.
But that's where things got a little rough. The finance manager's job is to upsell. I get this. My wife recently bought a new Subaru and actually fell for each of the gimmicks presented to her, adding over $2,000 to the final tally. Twas unfortunate that I was not there. The MST finance guy wasn't about to let me go without wasting a good amount of my time pushing fear factors my way in order to sell extended warranties (i never buy these, they are nothing but additional profit for the dealer), fabric protection by pulling the 'ole spill a coke on a piece of fabric tired old Gallagher comedy routine, paint protection, etc... etc... etc... Overall, it was a pleasant experience. But the majority of that was due to the sales consultant. Get rid of the high pressure finish which was nothing but an attempt to squeeze additional dollars out of my pocket, and it would have been a 5-star deal."
No comments:
Post a Comment