Friday, November 30, 2012

Shout out to Josh for this excellent DealerRater review! Keep up the great work!

Dealerrater_logo
 

mmgonzales
Denver, Colorado
Nov 29, 2012

Overall Score: 5
I wanted to trade in my 2008 Highlander for a newer model. I had been to a couple of other Toyota dealers that were way too pushy and not offering a fair price for my trade in or were not giving a fair price on the newer car. When I arrived at Mountain States, I worked with Josh Schultz and he was very knowledgeable and genuinely patient. Josh answered all of my questions, he also went as far as to tutor me through all of the added technology in the newer model and showed me how it synched up with my cell phone and other devices. I was even more surprised that he continued this support after the purchase was complete. I received follow up calls from him and he has received several questions from me as well. He responds quickly and never acts as if he is bothered, he only strives to help. I truly have to say, after buying several vehicles from various dealerships, this was definitely a different experience. I didn't leave feeling exhausted as if I had just went through a battle. I think the culture at Mountain States is definitely a pleasant surprise in regards to the car buying experience. I liked the fact that Josh was courteous and went out of his way to make sure I was satisfied with everything and continues to do so. I was given an excellent price on the new car and on my trade in as well as excellent customer service. I would definitely recommend this dealership.

Wednesday, November 28, 2012

We were so pleased to read about your positive experience, Gadi! Kudos to Michael on this 5-star review!

Yelp_logo

Gadi L.
Denver, Colorado
Nov 25, 2012

"Went in based on a recall to have them replace the bolts on the steering rack. I only went in as every so often the power steering would cut out, and id get a warning sign on the dash of my 2002 prius.
When I took it in, I rented a car from Hertz (they have a Hertz guy the all the time and if one needs a car its $20 a day and Hertz cars are sitting in their parking lot so its real simple and quick.) Michale Brite called me within two hours to tell me that the replacement was going to take longer than expected and that they would cover the rental of my car, great :)

Unfortunately the issue with the power steering cutting out was not solved. I was really nervous, as from the little research I did online, this could be a serious one and was probably not covered in the recall.

When I called Michael Brite again he asked me to bring the car in. They ran a series of tests, and told me they would need to replace the entire power steering rack. The piece was not in stock so I had to come back.

A week later I dropped the car off, took a rental from Hertz, came back the next morning Michale greeted me with a smile, handed me the keys, with my new power steering rack and off I went...

Michael explained to me that they replaced the rack as a courtesy to me and weren't charging me anything, not only that they paid for the rental as well :)

Now if that is not called bending over backward for a client then what is.

I took my car to Aspen last week and it drove like a charm.

Problem Solved. Thanks to them.

oh did I mention that they give a complimentary car wash every time the car is checked in?"

Read more great reviews from our satisfied guests on Yelp!

Monday, November 26, 2012

Toyota and Lexus Are Tops in Kelley Blue Book Resale Value Survey

Wheels-fj-blog480

 

For the second consecutive year, Toyota and Lexus are the nonluxury and luxury brands, respectively, with the best resale values, according to the annual Kelley Blue Book Best Resale Value Awards. The distinction is based on how well 2013 models are projected to retain their original list price after five years of ownership, because depreciation is often the greatest expense owners will incur during this period.

Toyota and Lexus also held the top spots for the 2010 model year.

According to the used-car pricing service, the average vehicle, no matter the brand, is expected to retain about 38.2 percent of its original value after five years, which means that a $50,000 new car today would be worth about $19,100 after five years.

The average Toyota, however, is expected to retain 44 percent of its original list price, while a Lexus is expected to retain 43.7 percent, Eric Ibara, director of residual consulting for Kelley Blue Book, said in a telephone interview.

Residual values in the survey reflect projected future auction values for vehicles in average condition with 75,000 miles at the end of a five-year lease or ownership period. Low-volume vehicles or those with a list price of more than $60,000 are excluded from consideration for the awards, except in the luxury and high-performance categories.

Last year the average vehicle was expected to retain 35.7 percent of its original value after five years, compared with this year’s 38.2 percent.

“What we are seeing is basically better vehicles,” Mr. Ibara said. “Over the past year we have seen vehicles holding their value better.”

In addition, some redesigned vehicles were described as significantly better than the previous models, so their residual values are higher.

The Toyota FJ Cruiser was the vehicle with the highest resale value, at 63 percent. Second was the Toyota Tacoma, at 57 percent.

 

 

Combined, 12 Toyota and Lexus models received Best Resale Value Awards this year, and half of the Top 10 models were from either Toyota or Lexus.

Source: New York Times

 

Wednesday, November 14, 2012

How to Remove Ink Stains from Car’s Interior

How-to-remove-interior-ink-stains1

 

There is no doubt over the fact that our cars are not our mode of transportation but they have also turned into a common living area for our entire family when we are on the road. According to the statistics as revealed by the U.S Bureau of Travel, an average American spends around 55 minutes every day in his or her car and people take advantage of this time in the car to eat, work or even to talk on the phone and socialize. Thus, it comes as no big surprise that our car seats are proof of what we ate, drank or what all we worked with and ink stains are not an uncommon form of stains on car seats. It is important to treat ink stains with care as otherwise it might turn into a permanent stain. 90% of the ink stain cases can be removed at home, however, if the stains are large and deep, then it requires the help of professional detailing experts.

Top 5 Ink Stain Removal Tips:

  1. Try to blot out the ink stain as soon as you find it on the car seat. You can use a dry towel to blot the stain and this will help to absorb any of the excess stains which will otherwise seep inside the upholstery. Always refrain from rubbing the stain as this may end up in smearing and eventually spreading. Baking soda mixed with a little water, may also be applied, if there is still ink visible.
  2. Vinegar works wonder on ink stains. Its acetic properties make it remove stains effectively. Plus, it’s safe to use, gentle on hands and environment friendly. First you want to combine 1 tablespoon of dish washing soap and 2 teaspoons of white vinegar in a cup of water. Dab the solution on the stained area using a soft cloth. You want to then rub gently so you do not cause the stain to spread. Let it sit for about 10 minutes and then wipe it with cold water using a soft cloth. Rinse the affected area thoroughly. Repeat until the solution is completely gone.
  3. Use a small amount of hairspray on the ink stain. Allow the hairspray to sit on the stain for some time. The hairspray will slowly work on the stain and will help to break the stain so that the ink can be easily removed. Use a clean, dry towel to blot the stain so that the hairspray and ink stain can be removed. Use a white towel as this will reduce the chances of re-staining. Make sure that you rub the stain gently while you are using towels. Make sure that you do not use a lot of hairspray as this might worsen the situation.
  4. Rubbing alcohol, preferably Isopropyl alcohol can remove the ink stain from your leather upholstery. Use a cotton swab and dip it in the rubbing alcohol and gently use it on the ink stain. Use a clean towel to wipe the area. If you find that the area is still slightly stained, repeat the process a couple times.
  5. Lastly, you can use either a diluted all purpose cleaner or an upholstery cleaner. The affected area should be pre treated with the cleaning product and left to dwell for a few moments. A damp micro fiber towel should then be used to agitate the area and help lift out the ink, the cleaner may need to be reapplied and the process repeated in order to completely lift out the stain.

Ink stains can sometimes be quite tough and for the removal of such deep and tough ink stains, you must visit a mobile auto detailing center.

Source: Detail Xperts

Tuesday, November 13, 2012

Toyota builds new road safety facility to test cars that communicate with each other, roads

Japan_toyota

 

Toyota Motor Corp. is testing car safety systems that allow vehicles to communicate with each other and with the roads they are on in a just completed facility in Japan the size of three baseball stadiums.

The cars at the Intelligent Transport System site receive information from sensors and transmitters installed on the streets to minimize the risk of accidents in situations such as missing a red traffic light, cars advancing from blind spots and pedestrians crossing the street. The system also tests cars that transmit such information to each other.

In a test drive for reporters Monday, the presence of a pedestrian triggered a beeping sound in the car and a picture of a person popped up on a screen in front of the driver. A picture of an arrow popped up to indicate an approaching car at an intersection. An electronic female voice said, “It’s a red light,” if the driver was about to ignore a red light.

The 3.5 hectare test site looks much like the artificial roads at driving schools, except bigger, and is in a corner of the Japanese automaker’s technology center near Mount Fuji in Shizuoka Prefecture, central Japan.

Toyota officials said the smart-car technology it is developing will be tested on some Japanese roads starting in 2014. Similar tests are planned for the U.S., although details were not decided. Such technology is expected to be effective because half of car accidents happen at intersections, according to Toyota.

Managing Officer Moritaka Yoshida said Toyota sees preventing collisions, watching out for pedestrians and helping the driving of the elderly as key to ensuring safety in the cars of the future.

“We offer the world’s top-level technology,” he told reporters.

All automakers are working on pre-crash safety technology to add value to their cars, especially for developed markets such as the U.S., Europe and Japan. But the strongest sales growth is coming from emerging markets which are eventually expected to show more interest in safety technology.

Toyota’s Japanese rival Nissan Motor Co. recently showed cars that were smart enough to stop on their own, park themselves and swerve away from pedestrians who suddenly jumped into the vehicle’s path.

Toyota also showed a new feature that helps the driver brake harder to prevent bumping into the vehicle in front. Toyota officials said drivers often fail to push hard on their brakes in such situations because they get into a panic.

Toyota said the technology will be available “soon,” without giving a date, and hinted it will be offered for Lexus luxury models. Luxury models already offer similar safety features such as automatic braking. Technology involving precise sensors remains expensive, sometimes costing as much as a cheaper Toyota car.

Toyota has also developed sonar sensors that help drivers avoid crashing in parking lots. One system even knows when the driver pushes on the gas pedal by mistake instead of the brakes, and will stop automatically.

Rear-end collisions make up 34 percent of car accidents in Japan, comprising the biggest category, followed by head-on collisions at 27 percent.

Cars that stop and go on their own, avoiding accidents, are not pure science fiction, experts say.

Alberto Broggi, professor at the University of Parma and an expert on intelligent transportation systems, said the idea of the accident-free cars is “very hot,” and probably within reach on some roads within several years.

“I’m sure we will arrive to such a technology even if I don’t know when exactly,” he said.

Source: Washington Post

 

Monday, November 12, 2012

Monday, November 5, 2012

Thanks for writing this awesome Yelp review, Bill! Congratulations to Mike for providing great service to our guests! http://bit.ly/OU8TUT

Yelp_logo

Bill J.
Broomfield, CO
Nov 05, 2012

"Just returned from Mountain State Toyota where I had my 2003 Tundra worked on. I have been taking my truck there for the past 10 years and working with Mike Hasham in the Service Department. I totally trust Mike and he has earned my repeat business over the year. When Mike tells me I need work done, I totally trust him. WHen Mike says he has given me his best price, I totally believe him. Bottom line is that Mountain States will continue to get my business as long as Mike is in the Service Department. The whole operation is very good, but Mike makes it great!"

Check out our Yelp page to read more great customer reviews!

5 Winter Car Care Tips

243335186087369941_k6kyugzq_c

 

As the holiday season approaches, it is easy to forget about giving your car the tender loving care it needs to stay healthy. But with the start of heavy snow, icy roads and cold weather, now is the time to prepare your car for the winter. 

Cold weather makes pliable material stiffer and more brittle and can make fluids thicker. If you live an area with severe winter weather, you know how dangerous the roads can get and the unique problems winter weather can create for your car.

So before you start making that shopping list, look through our list of top 5 winter car care tips!

1.    Take your car in for a tune-up

If you haven’t taken your car to the shop for a while, now is the time to do so. A tune-up will help keep your car running longer and may save you money by detecting potential problems early.

2.    Check your Tires

On slippery or icy roads, your tires are extremely important to giving you stability and controlled handling. So before the weather takes a turn for the worse, make sure to check your tires’ pressure and wear. You can place a penny on its edge in a tread groove to test your tire’s tread. If you can see the top of his hair or any of the tires background, it is time to replace your tires. Do this in several spots because tires don’t wear evenly. You should also take your tires in to get rotated and properly balanced. If you’re in an area with particularly severe winter weather, you should consider purchasing a set of snow tires which are made specifically for snowy and icy surfaces.

3.    Check your Fluids Levels

Make sure you check that the transmission, brake, power steering and windshield washer fluids and coolants are filled to proper levels. You should use de-icer windshield washer fluid which will help clear light ice and frost while preventing re-freezing.

4.    Make a Winter Emergency Kit

In addition to the emergency road kit you should already have in your car, it is a good idea to have a special winter car kit. This kit should include things like cat litter or sand for tire traction on snow and ice, an ice scraper and de-icing liquid.

5.    Check your Air Filters

During the summer and fall, contaminants can get caught in your air filters and will eventually get caught inside your vehicle and cause problems. If you see any debris caught on the filter, it’s a good idea to get the filter replaced.

Source: Allstate Blog